Using a taxi in Phuket is a convenient way to get around. For maximum comfort, it’s better to use apps rather than hailing a cab on the street. Before diving into a review of the apps, let’s explore what makes taxis in Phuket unique.
Car or Motorbike Taxi: Which Should You Choose?
Motorbikes can be considered the national mode of transportation in Thailand. The streets are filled with motorbikes, so it’s no surprise that motorbike taxis are incredibly popular in Phuket. We’ll explain later in which cases this type of transport is the best option.
Who Should Opt for a Car Taxi
Car taxis are more familiar to most of us. They offer more comfort and safety compared to motorbikes but are also more expensive.
A car taxi is the better choice for longer trips. You can travel in comfort without being affected by the hot weather or the scorching sun, and you’ll avoid getting caught in the rain. Car taxis are also ideal for families with children.
In summary, people who value safety and comfort and are willing to pay more for these conveniences typically choose car taxis.
If you’re interested in renting a car for self-guided travel, check out our guide “Car Rental in Phuket”.
Taxi App Review for Phuket
InDrive
This taxi app stands out with its unique feature: you can choose the best offer for you from several drivers. When you set your destination, the app suggests a recommended trip cost, and drivers propose their prices. You’ll see various offers, the make and model of each vehicle, driver ratings, and can select the driver you prefer.
Available services in the app:
- Motorbike taxis
- Car taxis: Urgent, Economy, Comfort, Cargo
- Courier service: For package delivery
- Cash payment option
Bolt
This app is a well-known choice for booking taxis in Phuket, featuring an intuitive and user-friendly interface. When selecting a fare, a window pops up displaying the types of available vehicles, seating capacity, and estimated wait times for each fare type, making it convenient for users. For larger groups, there is an option to book a minivan with a capacity of up to 8 people.
Understanding the Difference Between “Taxi” and “Bolt” Fares
Bolt Fare:
- The price is fixed and visible at the time of booking.
- You’ll be picked up by a driver in a branded car.
- Vehicles undergo regular maintenance, ensuring a safer journey.
Taxi Fare:
- The price is shown as a range at the time of booking.
- The final fare is confirmed only after the vehicle is assigned.
- The price is typically closer to the upper limit, so plan accordingly.
- The driver will pick you up in their personal car.
Available Services in the App:
- Motorbike taxis
- Car taxis:
- Standard (up to 4 people)
- XL (up to 6 people)
- Van (up to 8 people)
- Payment options: Cash or card
- Advanced booking: Schedule a ride for a specific date and time
Maxim
A сonvenient taxi app with a user-friendly interface and multiple fare options.
Available services in the app:
- Motorbike taxis
- Car taxis:
- Car: Standard vehicles
- Car+: Higher comfort vehicles
- Car Premium: Larger vehicles with an engine power of at least 120 kW
- “Female Driver” option: Ideal for moms with children, women with specific religious beliefs, or anyone who prefers safe driving. The cost is the same as the standard fare.
- Payment: Cash
All apps can be downloaded from Google Play or the App Store. Registration is simple and intuitive. In InDrive and Maxim, you can sign up using your phone number, while Bolt allows registration with a phone number, Facebook, Google account, or Apple ID.
Communication with drivers happens via a chat with a built-in translator. The app automatically adopts your device’s language during registration, so the interface is easy to navigate and user-friendly.
Pay attention to driver ratings to ensure your trips are comfortable.
When to Choose a Motorbike Taxi
Typically, motorbike taxis are designed for one passenger, though drivers may accommodate two. You might notice locals managing to fit entire families on a single motorbike, but this is not recommended for tourists.
Motorbike taxis are ideal when you’re in a rush, as drivers skillfully navigate through traffic. They’re also convenient for short trips within nearby areas where motorbikes can easily pass through narrow streets.
If you’re comfortable with motorbikes and don’t mind riding in the open air, a motorbike taxi is a great choice. A bonus is the cost, which is typically 2-4 times cheaper than a car taxi.
To summarize, motorbike taxis are suitable for up to two passengers without bulky items who want a fast and economical way to travel short distances.
If you’d like to rent a motorbike for self-guided travel around the island, check out our recommendations in this section.
What to Expect When Ordering a Taxi in Phuket
Price. Taxis in Phuket are not cheap, especially during peak hours and holidays. We recommend downloading the apps mentioned below, comparing prices within them when booking, and choosing the best deal.
Driver Behavior. When you order a taxi, you see the price, agree to it, and wait for the driver. However, drivers may sometimes contact you via chat and request a higher fare. While unfair, this can happen. We advise against agreeing to such requests, as the driver has already accepted the price shown in the app. Insist that the driver cancels the ride themselves. If they refuse, cancel the order yourself and report the issue to customer support. Filing complaints helps services address dishonest drivers.
We hope our tips help you enjoy your time in Phuket to the fullest!